How does StackExpress work?
StackExpress begins with a 30 minute consultation via Slack or Google Hangouts. After the consultation, we build a custom DevOps plan for your team and begin responding to your requests via Slack. Learn more about our process here
How does billing work?
StackExpress charges a flat monthly fee for all your DevOps tasks. Instead of charging for overages, we strive to scope your projects within the allocated number of hours. If we can’t do so, we’ll work with you to choose a suitable plan
How quickly can I expect a response?
On average, we get back to most client needs within 4 - 8 hours. We respond to PagerDuty escalations within 30 minutes of an incident.
Is StackExpress secure?
StackExpress deploys multiple layers of security. This starts from secure workstations to external request logging at our office network. We routinely audit our processes, and keep adding tools that can complement our defense.